Globally, it can be stated that the impact of the pandemic has had both positive and negative effects on information technology. On the one hand, companies’ needs for digital communication and process optimization have increased; on the other hand, there are too few project managers, consultants and developers to meet the project challenges. The resource problem in combination with the complex requirements and the increased speed of implementation seems to be an almost unsolvable problem. Some companies are now increasingly using modern low-code platforms to implement the identified requirements in software, also with consultants and specialist departments, and thus achieve a reduction in workload and internal speed advantages. In his study, Gardner also points to the approach with LowCode platforms and sees this as an opportunity to efficiently implement digital requirements (Link).
The constantly changing requirements for processes and the integration of third parties by digital means can hardly be managed otherwise. New figures from BITKOM clearly show that the digital industry is on a growth path.(Link).
The boost that the pandemic has given to the digitization of processes, the involvement of third parties, the automation of communication of systems, etc., could hardly have been imagined 3-5 years ago. The challenges are great, but industry, retail and the digital sector are fighting back.